FAQS

Shipping Policy

Ready to ship pieces can take up to 1 week for shipping times due to mass packaging and shipping. I try my best to get everything out in a timely manner but am only one person. Please be patient with me. Pre order pieces take 6-8 weeks to complete and ship though I do try to complete things as quickly as possible while upholding quality. I am not responsible for lost or stolen packages.

Returns and Exchanges

Please send all product inquiries and throughly read product information before placing your order.

Please make sure you know your ring size. Please read description of the piece before purchasing. All details and dimensions are in the description as well as clear photos of what the piece looks like to avoid any confusion or need to return.

Resizing

Please be sure of your ring size before placing your order. I am unable to size down after the stones have been set. Some rings can be sized up. Wide band rings and shield rings cannot be resized.

Repairs and touchups

In the event that your order is damaged while in transit, please contact within 7 days of receiving it. If your piece should ever need repair, please contact me I'd be happy to fix it if can! I also offer free (aside from shipping costs) touch ups and polishing on any past work of mine.